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Questions & Answers
The things parents and gift buyers ask us most. If your question is not here, write to us and a person will reply.
Questions
Good to know
How much is shipping?
Shipping options and costs are calculated at checkout, based on your address, and shown before you pay.
How do the magic water books work?
Fill the included brush or pen with tap water and paint over a page. Colors appear where the page is wet and fade as it dries, so it can be painted again. No paint is needed.
Which products suit younger children?
Several products carry a manufacturer age recommendation of 3–6 and 6–12 years, including the Magic Water Drawing Pad, the Look & Find Coloring Book, the Sticker & Coloring Books and the LCD Doodle Drawing Tablet. Age guidance is shown on each product page where the manufacturer provides it. Always supervise young children with small parts, pens and markers.
Are coloring tools included with the books?
Only where stated. The magic water books include a water brush or pen. The other coloring books do not include pencils or markers, which is why we offer creative tools and sets alongside them.
How does the creative set saving work?
Add any three or more pieces to your cart and the set saving is applied automatically at checkout. Our ready-made sets are simply a good place to start.
Can I return an item?
Please see our refund policy for the full details of returns and exchanges, or contact us with any question before you order.
How can I contact you?
Use the form on our contact page and we will reply by email.